※Basically we will respond to inquiries received by e-mail. Please be advised.
Handling of personal information
Itoh Kanpo Pharmaceutical Co., Ltd. (herein after referred to as the Company) understands the importance of customer information (name, e-mail address, address, telephone number, age etc., herein after referred to as Personal Information) and the company shall make efforts to completely protect personal information by observing the related acts and guidelines. The Company will fully recognize and comply with the following basic policy.
1.Collection and control of Personal Information
The company will collect customers’ Personal Information within the business scope of the Company and store it within the Company computer. The information shall be collected in an appropriate and fair manner except for published information and we will not obtain/use personal information from a third party without a customer’s consent.
2.Purpose of use of personal information
While users are utilizing the Company’s services or viewing the Company’s website, information obtained from a browser, including IP addresses and viewed sites, will be recorded as logs (history) in the server. Our purpose for collecting visitors' information is limited to the following three uses:
- To improve the configuration and design of the website to make it more convenient for users
- To improve the information on products and services to satisfy user needs
- To deliver information to users on special plans and new services
3.Sharing and disclosure of the information
The Company will not distribute or sell information that can personally identify a user to a third party.
In the following situations, we may provide the information that can personally identify a user to a third party.
- When a user and the Company have consented to share the information
- When it is required to provide a service that a user requested
- When an agent of the Company needs to do so in order to provide a service that a user requested (When the Company cannot obtain permission from the user to supply the information, the agency cannot supply the user's information except for predetermined purposes.)
- When we comply with a legal order or a legal process
- When a user's actions do not comply with the terms of service while using information or services that the Company offers.
4.Handling and protection policy of personal information
To strictly protect personal information, we take thorough safety measures, educate employees, and maintain responsibility for storage and business.
- In handling personal information, the Company will designate a person responsible for managing handling personal information appropriately.
- In case of outsourcing, we will select a reliable consignee who can protect information sufficiently, as well as thoroughly instruct them on the management of personal information in the consignment contract.
5.Changes in the handling of personal information
The Company may amend/revise the handling of personal information in some situations.Whensuch amendments/revisions regarding users' information occur, we will post them to the Itoh Kanpo Pharmaceutical Co., Ltd website.
6.Inquiry about personal information
Itoh Kanpo Pharmaceutical Co., Ltd.
2-4-1 Nagatahigashi, Higashiosaka City, Osaka 577-0012, Japan